Personal Data Processing Policy

1. Data controller

E3 CreaTIC S.A.S. (NIT 900506017-2), located at Av. El Dorado #92-32 Oficina 5-131, WeWork (Connecta26), Bogotá, Colombia.

Email: sales.latam@e3creatic.com. Phone: +57 324 399 3791.

2. Data we collect

We collect identification and contact data that you voluntarily provide through our forms (name, company, corporate email, phone) and the content of the messages you send us.

3. Purpose of processing

Personal data will be processed for the following purposes: (i) to handle and respond to your requests for information, demos or quotes; (ii) to contact you for commercial purposes related to our products and services; (iii) to manage the commercial relationship and support; (iv) to send updates when you authorize it.

We will not use your data for purposes other than those described here, nor share them with third parties without your authorization, except by legal obligation.

4. Rights of the data subject

As the data subject you have the right to: access, update and rectify your personal data; request proof of the authorization granted; be informed about the use of your data; file complaints with the Superintendence of Industry and Commerce (SIC) for legal violations; revoke the authorization and/or request deletion of the data when no legal or contractual duty prevents it; and access your personal data free of charge.

5. Exercising your rights

You may exercise your rights to access, update, rectify and delete your data, as well as revoke your authorization, by sending a request to sales.latam@e3creatic.com, stating your identification and the right you wish to exercise. We will address your request within the terms provided by law.

6. Authorization

By checking the acceptance box and submitting the form, you grant your prior, express and informed consent for your personal data to be processed in accordance with this Policy.

7. Term

This policy is effective upon publication. Data will be retained for as long as necessary to fulfill the described purposes and applicable legal obligations.